Typical jobs in our dealer network
Within our franchise dealer network there are a vast number of occupations which one can choose to develop into a career. Below is outlined some the key roles within the dealer network and a brief description.
Administration
The role of a Receptionist within the motor industry is to present a friendly and professional face to customers. To provide efficient administrative backup to the Dealership Team including data entry, compiling reports and information packs. Also assisting in company event organisation such as functions, conferences, meetings and travel arrangements.
Bodyshop
Panel Beaters and Spray Painter (Vehicle Body Repair Specialists) are the Emergency Room Technicians of the Motor Industry. These very accomplished craft workers repair body parts damaged by accidents, rust, wear & tear and repaint vehicles that have been repaired or create customised new paint jobs. In Ireland these two crafts come under the job title Vehicle Body Repairer. Due to modern technology the use of computerised and electronically controlled systems is now an important aspect of a Vehicle Body Repairer’s job.
Finance
The Finance Specialist or Business Manager is an important role in the operation of any dealership. The role demands skills and competencies in negotiating finance contracts with customers and financial institutions. The role involves liaising with the sales team to maximise finance sales. Administration of all paperwork associated with finance transactions and developing relations with Volkswagen Bank.
Marketing
A Marketing Assistant plays a key role in the day to day management of a dealerships social media channels and creative content creation. They also assist in producing bespoke direct marketing campaigns and conducting market research.
Parts
The Part Sales Representative is an important role in the operation of all dealerships. The Parts Sales Representative is the face of the company for many customers and reflects the company’s profile and ethos. The Parts Sales Representative prospects for customers, including calling previous and new customers and maintain regular and satisfactory contact with customers. They research and revise company and competitors products providing feedback on market sectors, sales opportunities and market analysis.
Sales
Members of the Sales Team are responsible for achieving sales objectives and goals and contributing to the profitability of a busy volume dealership whilst maintaining a high level of customer service. The sales team uses their combined sales experience to turn leads into sales and promote the Volkswagen Group Ireland produce within the dealership
Service
The Service Manager ensures that the service process is smooth-running and efficient. They are responsible for the maintenance of the installations, the operational readiness of all the technical equipment and the procurement of new technologies in accordance with the manufacturer’s recommendations. They are also responsible for well-coordinated cooperation with other departments and for adapting the dealership to the requirements of a constantly changing service market. The Service Manager approaches task according to economic considerations
Technician
A diagnostic technician has an excellent understanding of automotive electrics and electronics. Is up to date with the latest developments in vehicle system engineering and is willing to further their education/training on a regular basis. Regularly uses the diagnostic systems and information media with specific goals in mind and in a way that ensures high quality